Express Service Writer

Chevrolet Of South Anchorage

Troy, MI, United States
Base: not specified; bonus/equity: not specified; ...
Not specified in the job description.
Customer service and communication skills
Manage repair orders and service workflow
Coordinate between customers and technicians
Suburban CDJR of Troy is seeking an experienced Express Service Writer to enhance customer experiences and streamline repair orders in their dealership. The ideal candidate will possess strong communication skills, a customer-first mindset, and a passion for the automotive industry

Job Summary

  • As an Express Writer, you'll take charge of the customer experience from start to finish—managing repair orders, setting accurate expectations, and serving as the critical link between the customer and the technician.
  • Join a respected dealership in the Chrysler-Dodge-Jeep-Ram network with access to ongoing training, career development, and advancement opportunities.
  • Competitive pay and benefits package includes Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, and Wellness Programs.

Matching Summary

Match Score: 85

Suburban CDJR of Troy is seeking an experienced Express Service Writer to enhance customer experiences and streamline repair orders in their dealership. The ideal candidate will possess strong communication skills, a customer-first mindset, and a passion for the automotive industry.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan

Skills & Requirements

Must-have

  • Customer service and communication skills
  • Manage repair orders and service workflow
  • Coordinate between customers and technicians
  • Work in fast-paced automotive environment

Nice-to-have

  • Passion for automotive industry
  • Team player mindset
  • Professional and supportive team environment

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Drug free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter