So-mgr, Bsm-operations Officer (city Square, Kulai, Southkey, Ponderosa)

UOB

Kulai, Malaysia
Branch operations supervision
Banking transaction authorization
Operational control and audit compliance
Responsible for ensuring the smooth running of daily branch operations which include front line supervision and authorisation of banking transactions through a robust branch sales and service floor management

Job Summary

  • Responsible for ensuring the smooth running of daily branch operations which include front line supervision and authorisation of banking transactions through a robust branch sales and service floor management.
  • Manages staff performance and development, providing coaching, mentoring, guidance and training while maintaining a high standard of operational control and audit compliance.
  • UOB is an equal opportunity employer committed to non-discrimination and encourages applicants to inform if accommodations are needed during the recruitment process.

Matching Summary

Responsible for ensuring the smooth running of daily branch operations which include front line supervision and authorisation of banking transactions through a robust branch sales and service floor management.

Skills & Requirements

Must-have

  • Branch operations supervision
  • Banking transaction authorization
  • Operational control and audit compliance
  • Customer service excellence
  • Regulatory reporting submission
  • Staff performance management

Nice-to-have

  • Coaching and mentoring skills
  • Team collaboration
  • Problem solving skills
  • Good interpersonal communication

Key Requirements

  • Recognised Degree in any field
  • Minimum 2 years branch operations experience
  • Strong customer service mindset

Work Rights

Not specified

Tailored Resume

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