Pas Lead

Finastra

Not specified; not specified; benefits include unl...
Hybrid
3-5 years client management experience
Customer service and presentation skills
Problem solving and conflict resolution
Finastra is seeking a Client Relationship Officer for their hybrid role which focuses on managing client portfolios and enhancing client satisfaction within the financial services software industry. The ideal candidate will have 3-5 years of client management experience, particularly in fintech, and possess strong problem-solving and communication skills

Job Summary

  • The Client Relationship Officer is responsible for executing against the client experience road map and managing client portfolios to ensure retention and growth.
  • This role acts as the primary advocate for clients internally and externally, identifying key service issues and resolving escalations through a matrix environment.
  • Finastra offers unlimited vacation, hybrid working arrangements, and comprehensive well-being benefits including confidential therapy and paid time off for volunteering.

Matching Summary

Match Score: 85

Finastra is seeking a Client Relationship Officer for their hybrid role which focuses on managing client portfolios and enhancing client satisfaction within the financial services software industry. The ideal candidate will have 3-5 years of client management experience, particularly in fintech, and possess strong problem-solving and communication skills.

Salary

Not specified; Not specified; Benefits include unlimited vacation, hybrid work, medical insurance, and retirement plan

Skills & Requirements

Must-have

  • 3-5 years client management experience
  • Customer service and presentation skills
  • Problem solving and conflict resolution
  • Client facing communication skills

Nice-to-have

  • CRM system experience
  • Fintech industry knowledge
  • Strategic relationship building
  • Matrix environment collaboration

Key Requirements

  • University or college degree
  • Experience with fintech industries
  • Not financial industry experience

Work Rights

Not specified

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