Lm051: Retail Service Agent

FedEx

Mexico City, CMX, Mexico
Two years customer service experience
Proficiency in english language
Ability to lift 75 lbs manually
The role involves advising customers on products and services to achieve sales objectives while managing front-line operations

Job Summary

  • The role involves advising customers on products and services to achieve sales objectives while managing front-line operations.
  • Employees are responsible for checking packages for proper labeling, legality, weight, size, and hazardous material compliance.
  • The position requires opening and closing the branch, maintaining a clean work area, and optimizing branch profitability.

Matching Summary

The role involves advising customers on products and services to achieve sales objectives while managing front-line operations.

Skills & Requirements

Must-have

  • Two years customer service experience
  • Proficiency in English language
  • Ability to lift 75 lbs manually
  • Knowledge of cash management
  • Experience with FedEx SCS Warehouse operations

Nice-to-have

  • Strong interpersonal communication skills
  • Attention to detail in documentation
  • Problem-solving abilities for customer issues
  • Basic computer literacy and maintenance
  • Neat appearance and professional demeanor

Key Requirements

  • High School degree or equivalent
  • 2 years customer service focus on sales
  • English proficiency required
  • Cash management knowledge
  • FedEx SCS Warehouse experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter