Jefe Regional - Operador Telefónico Munro, Buenos Aires, Argentina Tecnología, Sistemas Y Telecomunicaciones / Telecomunicaciones Part Time Presencial Hace 6 Días Part Time Presencial Hace 6 Días
Puppis
Munro, Buenos Aires, Argentina
On-site
Contact center experience
Online sales focus
Customer inquiry management
Puppis is seeking a part-time Regional Head for their Contact Center in Munro, Buenos Aires. The position focuses on providing comprehensive customer support via phone and digital channels, aiming to enhance the customer journey and drive online sales
Job Summary
Provide comprehensive assistance and advice to clients and leads through telephone and digital channels, effectively managing inquiries, complaints, and incidents.
The primary objective is to optimize the customer journey to enhance the online shopping experience and directly contribute to sales growth.
Offer one day of remote work for each objective achieved: sales, quality, and ticket goals.
Matching Summary
Match Score: 75
Puppis is seeking a part-time Regional Head for their Contact Center in Munro, Buenos Aires. The position focuses on providing comprehensive customer support via phone and digital channels, aiming to enhance the customer journey and drive online sales.
Skills & Requirements
Must-have
Contact Center experience
Online sales focus
Customer inquiry management
Claim and incident management
Part-time 30 hours weekly
Nice-to-have
Teamwork and organization
Sensitive information handling
Key Requirements
Minimum 1 year in Contact Center
Availability for part-time 30 hours weekly
Availability for Monday-Friday 4 PM - 9 PM and Sundays 3 PM - 8 PM