Diabetes Clinical Product Specialist

Insulet

Mexico, MX
Hybrid
Bilingual english and spanish
Customer service via phone
Clinical knowledge of diabetes
Insulet is committed to enabling customers to enjoy simplicity, freedom and healthier lives through innovative wearable diabetes technology

Job Summary

  • Insulet is committed to enabling customers to enjoy simplicity, freedom and healthier lives through innovative wearable diabetes technology.
  • The Clinical Product Specialist provides empathetic, evidence-based clinical support and education to customers with Type 1 and Type 2 diabetes via phone.
  • This role requires maintaining clinical knowledge, documenting interactions, and ensuring compliance with HIPAA while supporting customer retention and troubleshooting.

Matching Summary

Insulet is committed to enabling customers to enjoy simplicity, freedom and healthier lives through innovative wearable diabetes technology.

Skills & Requirements

Must-have

  • Bilingual English and Spanish
  • Customer service via phone
  • Clinical knowledge of diabetes
  • Use of CRM systems
  • Insulin pump therapy support

Nice-to-have

  • Experience with continuous glucose monitoring
  • Virtual clinical support experience
  • Troubleshooting via phone
  • Self-starter and flexible
  • Proficiency with Microsoft Suite and Salesforce

Key Requirements

  • Bachelor's degree in clinical field
  • 2-3 years clinical experience with patients
  • Bilingual English and Spanish proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter