As a Technical Account Manager with CrowdStrike, you will provide proactive technical support to our Premium Support customers, ensuring they are protected, stable, and empowered to stop breaches
Job Summary
As a Technical Account Manager with CrowdStrike, you will provide proactive technical support to our Premium Support customers, ensuring they are protected, stable, and empowered to stop breaches.
You will onboard new Mid-Market CrowdStrike Premium Support Customers, work with customers and account teams to identify and deliver success criteria for the first 90 days, and provide project leadership for new customer implementations.
CrowdStrike offers market leader compensation and equity awards, comprehensive wellness programs, competitive vacation and holidays, paid parental leaves, and professional development opportunities.
Matching Summary
As a Technical Account Manager with CrowdStrike, you will provide proactive technical support to our Premium Support customers, ensuring they are protected, stable, and empowered to stop breaches.
Salary
Base: $70,000 - $110,000 per year; Bonus/Equity: eligibility for bonuses, equity grants; Benefits: comprehensive benefits package that includes health insurance, 401k and paid time off
Skills & Requirements
Must-have
proactive technical support
customer success criteria
project leadership
customer advocacy
technical problem solving
customer service skills
Nice-to-have
passionate about internet security
motivated self-starter
ongoing self-education
collaborative attitude
limitless passion
relentless focus on innovation
Key Requirements
Bachelor’s Degree or equivalent experience
Experience with Windows Server Operating Systems
Knowledge of enterprise web technologies
3+ years Customer Success/Project Management/Technical Account Management experience