Customer Service Manager

AVENUE K PTE. LTD.

Singapore, Singapore
Professional and empathetic attitude
Excellent customer support skills
Team coordination and communication
The role requires maintaining a professional, positive, and empathetic attitude at all times while providing excellent customer support

Job Summary

  • The role requires maintaining a professional, positive, and empathetic attitude at all times while providing excellent customer support.
  • Candidates must be proficient in gathering and retaining customer information while coordinating with the team for smooth operations.
  • Prior experience in the beauty industry is preferred alongside strong digital literacy and communication skills.

Matching Summary

Match Score: 75

The role requires maintaining a professional, positive, and empathetic attitude at all times while providing excellent customer support.

Skills & Requirements

Must-have

  • Professional and empathetic attitude
  • Excellent customer support skills
  • Team coordination and communication
  • Digital literacy proficiency
  • Ability to stay calm under pressure

Nice-to-have

  • Prior experience in the beauty line
  • 1-2 years of relevant experience
  • Feedback on operational efficiency

Key Requirements

  • Diploma or Bachelor's Degree in relevant fields
  • Proficient in customer service and communication
  • Professional looking and well-groomed appearance
  • 1-2 years of relevant customer service experience (plus)
  • Experience in the beauty line (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter