Base: $18.81 - $33.00 ph; bonus/equity: not specif...
Patient financial counseling
Billing and insurance guidance
Customer service skills
The Patient Financial Counselor acts as a liaison for patients to the health system, providing guidance and support for all financial components of healthcare
Job Summary
The Patient Financial Counselor acts as a liaison for patients to the health system, providing guidance and support for all financial components of healthcare.
This position supports Patient Access and both Hospital and Professional Billing areas and works in conjunction with Customer Service.
Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
Matching Summary
The Patient Financial Counselor acts as a liaison for patients to the health system, providing guidance and support for all financial components of healthcare.
Salary
Base: $18.81 - $33.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Patient financial counseling
Billing and insurance guidance
Customer service skills
Multi-tasking in fast-paced environment
Use of EPIC system
Compliance with financial policies
Nice-to-have
Certified Application Counselor certification
Knowledge of MS Office and databases
Tact, diplomacy, and discretion
Experience with managed care processes
Ability to educate and enroll patients
Key Requirements
High School Diploma or equivalent
2-3 years experience in financial counseling or related field