Banking Services Group Leader Iii - Banking Controls
mvt.se
Buffalo, New York, United States of America
Base: $26.00 - $43.34 hourly; bonus/equity: not sp...
Not specified
Monitor workflow and serve as liaison
Provide training and coaching to team
Approve daily work and productivity reports
The Banking Services Group Leader III - Banking Controls position at M&T Bank in Buffalo, New York, involves leading a team within the Banking Controls unit, focusing on workflow management, training, and process improvement. The role requires a minimum of five years of relevant work experience, strong leadership, and customer service skills
Job Summary
Serves as team leader within assigned Banking Controls unit with guidance from manager, guiding workflow, managing exceptions, and assisting in process improvement.
Monitors workflow, provides training and coaching, approves daily work, completes production reporting, and maintains team procedures.
Researches and resolves complex customer issues, provides vendor support, resolves regulatory complaints, and reviews wire transfers.
Matching Summary
Match Score: 75
The Banking Services Group Leader III - Banking Controls position at M&T Bank in Buffalo, New York, involves leading a team within the Banking Controls unit, focusing on workflow management, training, and process improvement. The role requires a minimum of five years of relevant work experience, strong leadership, and customer service skills.
Salary
Base: $26.00 - $43.34 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Monitor workflow and serve as liaison
Provide training and coaching to team
Approve daily work and productivity reports
Maintain team procedures and quality assurance
Manage and guide exceptions
Reconcile general ledger
Research and resolve customer issues
Nice-to-have
Promote an environment that supports belonging
Adhere to risk and regulatory standards
Key Requirements
5 years combined higher education and/or relevant work experience
Work leadership experience
Strong customer service skills
Knowledge of relevant spreadsheet, word processing and presentation software