Manager, Customer Service

Manulife

Montreal, Quebec, Canada
Base: $88,800.00 cad - $138,800.00 cad; bonus/equi...
Hybrid
5+ years of customer service experience
2+ years in a leadership role
Experience in a regulated environment
You will lead high-performing teams that deliver exceptional support across banking and insurance business lines

Job Summary

  • You will lead high-performing teams that deliver exceptional support across banking and insurance business lines.
  • The successful candidate is a people-focused leader with a passion for creating meaningful impact.
  • Manulife offers a flexible environment where well-being and inclusion are prioritized.

Matching Summary

You will lead high-performing teams that deliver exceptional support across banking and insurance business lines.

Salary

Base: $88,800.00 CAD - $138,800.00 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 5+ years of customer service experience
  • 2+ years in a leadership role
  • Experience in a regulated environment

Nice-to-have

  • Bilingualism in English and French
  • Strong operational judgment
  • Collaborative mindset

Key Requirements

  • Strong people-leadership skills
  • Proven ability to manage operations
  • Excellent communication and problem-solving skills

Work Rights

Not specified

Tailored Resume

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