Lead and inspire a team of talented professionals towards delivering exceptional end-to-end services
Job Summary
Lead and inspire a team of talented professionals towards delivering exceptional end-to-end services.
Champion high-quality deliverables throughout the technical services life-cycle, not only meeting but exceeding our customer business needs.
Leverage cutting-edge data-driven insights and AI services, following best practices to tackle intricate data management challenges and deliver data modernization and platform management services.
Matching Summary
Lead and inspire a team of talented professionals towards delivering exceptional end-to-end services.
Skills & Requirements
Must-have
leading technical teams
incident, problem, and change management
root cause analysis
technical resolution and support
service desk operations
communication with stakeholders
fluent in English
Nice-to-have
growth mindset
customer success focus
inclusive work style
ITIL driven service organization
Six Sigma
PMP certification
ITIL certification
Key Requirements
5 years of technical resolution and support
Proven experience leading technical team(s)
Industry recognized certifications
Bachelor's degree in related technical field or equivalent practical experience