Senior Staff Project Lead, Customer Experience

Ridgeline

Remote
Base: $187,000 - $234,000 ote; bonus/equity: compy...
Remote
Lead end-to-end customer implementations
Define project scope and execution plans
Manage project budgets and schedules
You’ll lead end-to-end implementations of our enterprise cloud software, directly engaging with both internal teams and customer stakeholders to define scope, plan execution, and ensure seamless delivery

Job Summary

  • You’ll lead end-to-end implementations of our enterprise cloud software, directly engaging with both internal teams and customer stakeholders to define scope, plan execution, and ensure seamless delivery.
  • At Ridgeline, how we work matters as much as what we build; Ridgeliners act like owners, choose growth over comfort, and communicate with transparency.
  • The typical starting salary range for this role is: $187,000 - $234,000 OTE.

Matching Summary

You’ll lead end-to-end implementations of our enterprise cloud software, directly engaging with both internal teams and customer stakeholders to define scope, plan execution, and ensure seamless delivery.

Salary

Base: $187,000 - $234,000 OTE; Bonus/Equity: Company Stock Plan; Benefits: Unlimited vacation, educational

Skills & Requirements

Must-have

  • Lead end-to-end customer implementations
  • Define project scope and execution plans
  • Manage project budgets and schedules
  • Engage with senior leadership
  • Leverage AI tools like ChatGPT

Nice-to-have

  • Act like owners, choose growth
  • Assume positive intent, bias toward action
  • Resilient, collaborative, high-performing culture
  • Community-minded, discrimination-free

Key Requirements

  • 10+ years enterprise software implementation experience
  • Bachelor’s degree in Finance, Business, CS, IT
  • Deep understanding of investment management workflows
  • Work authorized in the United States without sponsorship

Work Rights

Work authorization without sponsorship

Tailored Resume

Cover Letter