Sales Service Representative

International Flavors & Fragrances Inc

Shanghai, China
Customer order processing
Product knowledge
Sales territory knowledge
Support Sales in achieving targets by removing execution barriers across sampling, ordering, delivery, and after‑sales stages

Job Summary

  • Support Sales in achieving targets by removing execution barriers across sampling, ordering, delivery, and after‑sales stages.
  • Act as a sales enabler for customers, ensuring inquiries, samples, and orders move quickly and accurately through internal systems.
  • Maintain proactive customer communication and structured records of samples, orders, issues, and resolutions to protect customer trust, enable repeat business, and improve sales pipeline visibility.

Matching Summary

Support Sales in achieving targets by removing execution barriers across sampling, ordering, delivery, and after‑sales stages.

Skills & Requirements

Must-have

  • Customer order processing
  • Product knowledge
  • Sales territory knowledge
  • Customer communication
  • Excel proficiency
  • Data accuracy

Nice-to-have

  • Proactive team player
  • Solution-oriented mindset
  • Continuous improvement
  • High customer orientation

Key Requirements

  • Bachelor’s degree or above
  • English and Chinese communication skills
  • SAP system knowledge
  • Analytical skills
  • Quantitative skills

Work Rights

Not specified

Tailored Resume

Cover Letter