Customer Success Manager H/f

IQVIA UK

Hybrid
Experience in pharmaceutical industry
Strong commercial relationship skills
Business intelligence tool proficiency
IQVIA UK is seeking a Customer Success Manager who will oversee a portfolio of accounts, ensuring client satisfaction with their health data and Business Intelligence tools. The ideal candidate should have a strong background in the pharmaceutical industry, excellent communication skills, and proficiency in data analysis tools

Job Summary

  • You will serve as the primary point of contact for clients regarding IQVIA data and Business Intelligence tools.
  • The role involves training clients to maximize their use of databases to ensure the best possible user experience.
  • You are responsible for developing action plans to meet customer success objectives including satisfaction, quality, and revenue targets.

Matching Summary

Match Score: 85

IQVIA UK is seeking a Customer Success Manager who will oversee a portfolio of accounts, ensuring client satisfaction with their health data and Business Intelligence tools. The ideal candidate should have a strong background in the pharmaceutical industry, excellent communication skills, and proficiency in data analysis tools.

Skills & Requirements

Must-have

  • Experience in pharmaceutical industry
  • Strong commercial relationship skills
  • Business Intelligence tool proficiency
  • Advanced Excel and Office suite mastery
  • Fluent English language capability

Nice-to-have

  • Access database knowledge
  • IQVIA specific BI tools experience
  • Innovation mindset for healthcare
  • Team collaboration and sharing
  • Analytical synthesis abilities

Key Requirements

  • Bac +5 degree in commercial or scientific fields
  • Prior experience in pharmaceutical industry
  • Commercial relationship management background

Work Rights

Not specified

Tailored Resume

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