Base: pyid internship; bonus/equity: not specified...
On-site
Customer satisfaction and service performance
Service operations in a global industrial company
Microsoft 365 tools, power bi, and power apps
Valmet Oyj is seeking a Trainee in Service Growth & Customer Satisfaction for a six-month paid internship in Lucca, Italy. The position offers a unique opportunity to engage in projects aimed at enhancing customer satisfaction and service performance in a global industrial context
Job Summary
Join Valmet as a Service Growth & Customer Satisfaction Trainee within our Services department in Lucca to contribute to initiatives aimed at understanding, measuring and improving customer satisfaction and service performance.
This initiative provides exposure to a structured, international, and cross-functional environment, offering the opportunity to learn how service-related activities contribute to business performance and customer value.
We offer 6 months of paid internship and company canteen available.
Matching Summary
Match Score: 85
Valmet Oyj is seeking a Trainee in Service Growth & Customer Satisfaction for a six-month paid internship in Lucca, Italy. The position offers a unique opportunity to engage in projects aimed at enhancing customer satisfaction and service performance in a global industrial context.
Salary
Base: Paid internship; Bonus/Equity: Not specified; Benefits: Company canteen
Skills & Requirements
Must-have
customer satisfaction and service performance
service operations in a global industrial company
Microsoft 365 tools, Power BI, and Power Apps
English and Italian fluency
Nice-to-have
analytical mindset
service design and process improvement
cross-functional collaboration
Key Requirements
Master's degree in engineering, Business Administration, Service Design, or Industrial Management
Interest in service processes and customer journey mapping