Recall Analyst - Italian Native / English Fluent (portugal Homebased)
IQVIA UK
Lisbon, Portugal
Fully remote
Fluent italian and english
Recall project coordination
Inbound and outbound call handling
The Recall Analyst will play a critical role in managing and coordinating recall projects, ensuring effective communication of product issues to clients
Job Summary
The Recall Analyst will play a critical role in managing and coordinating recall projects, ensuring effective communication of product issues to clients.
IQVIA offers access to cutting-edge technology, large data sets, and opportunities for career growth across diverse geographies and therapeutic areas.
IQVIA is committed to diversity, inclusion, and fostering a respectful workplace culture that empowers employees to maximize their potential.
Matching Summary
The Recall Analyst will play a critical role in managing and coordinating recall projects, ensuring effective communication of product issues to clients.
Skills & Requirements
Must-have
Fluent Italian and English
Recall project coordination
Inbound and outbound call handling
Microsoft Office proficiency
Remote home-based work in Portugal
Nice-to-have
Knowledge of Pharma industry
Experience in BPO with technology support
Detail-oriented and organized
Ability to multitask
Diversity and inclusion culture
Key Requirements
College certificate or equivalent experience
Fluent in English
Fluent in Italian
Experience in BPO or clinical support preferred
Working hours 11:00-20:00 or 13:00-22:00 Portugal time