Service Manager

Morgan Stanley

Base: $120,000 - $165,000 py; bonus/equity: commis...
Oversee service transaction approvals
Lead branch operations and staff
Ensure regulatory compliance and audits
The Service Manager is responsible for shaping the future of service by modernizing the client experience through operational efficiency

Job Summary

  • The Service Manager is responsible for shaping the future of service by modernizing the client experience through operational efficiency.
  • This role requires leading a team of Service Associates and Receptionists while ensuring strict adherence to firm policies and risk procedures.
  • Morgan Stanley offers a comprehensive compensation package including base pay between $120,000 and $165,000 plus potential incentives and benefits.

Matching Summary

The Service Manager is responsible for shaping the future of service by modernizing the client experience through operational efficiency.

Salary

Base: $120,000 - $165,000 per year; Bonus/Equity: Commission earnings, incentive compensation, discretionary bonuses possible; Benefits: Comprehensive employee benefits and perks included

Skills & Requirements

Must-have

  • Oversee service transaction approvals
  • Lead branch operations and staff
  • Ensure regulatory compliance and audits
  • Manage money movement and trade support
  • Facilitate client inquiry resolution

Nice-to-have

  • Strong conflict resolution skills
  • Strategic thinking for process improvement
  • Champion diversity and inclusion culture
  • Ability to travel between branches
  • Experience with operational remediations

Key Requirements

  • Four-year college degree required
  • Active Series 7, 9, 10, and 66 or 63/65 licenses
  • Previous industry experience in financial services
  • Knowledge of Firm Risk & Compliance policies

Work Rights

Not specified

Tailored Resume

Cover Letter