Venue Technology Supervisor - Blossom Music Center

Legends Global

Cuyahoga Falls, OH, United States
**
Customer service-focused
Work independently
Fast paced environment
** Legends Global is seeking a Venue Technology Supervisor for the Blossom Music Center in Cuyahoga Falls, OH. The ideal candidate should possess strong customer service skills, technical knowledge in computer systems, and the ability to adapt to a fast-paced environment. **

Job Summary

  • Candidate must be customer service-focused, with the ability to work independently and be flexible to help support at any Legends Hospitality locations.
  • The qualified individual will also possess solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion.
  • Provide event day setup and support of multiple point-of-sale systems and provide excellent desktop support services to internal staff.

Matching Summary

Match Score: 75

** Legends Global is seeking a Venue Technology Supervisor for the Blossom Music Center in Cuyahoga Falls, OH. The ideal candidate should possess strong customer service skills, technical knowledge in computer systems, and the ability to adapt to a fast-paced environment. **

Skills & Requirements

Must-have

  • customer service-focused
  • work independently
  • fast paced environment
  • analytical and problem-solving skills
  • organize and manage multiple tasks
  • strong verbal and written communication
  • establish effective working relationships
  • event day setup and support
  • desktop support services
  • resolve vendor issues
  • work during most events
  • level 1 & 2 support
  • initiate improvements
  • building wide IT contact
  • stadium walk-throughs
  • hardware replacement
  • diagnose software and hardware errors
  • track RMA's

Nice-to-have

  • flexible to support other locations
  • accommodate schedule
  • adapt to environment changes
  • exposure to event support
  • retail sales experience

Key Requirements

  • Bachelor’s degree in Computer Information Systems or related field (Experience can be substituted for education)
  • 1-3+ years of relevant work experience
  • Basic PC hardware knowledge
  • Good understanding on networking including TCP/IP, VLAN’s
  • Administration experience with Windows 2003, 2008, 2008R2 operating systems
  • Experience with wireless LAN concepts
  • Experience with Windows XP/Windows 7 and Microsoft Office Suite
  • Experience with virtual environments
  • Working knowledge of Microsoft and Mac applications
  • Knowledge and usage of wireless terminologies and security technologies
  • Knowledge in CAT5/6 crimping
  • Experience with Quest, Counterpoint or SQL systems
  • Relevant industry certifications
  • Ability to walk, stand, or sit for extended periods
  • Ability to reach, bend, stoop, wipe, push and pull
  • Ability to lift and carry items weighing 10-30 pounds, and up to 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter