Customer Relations Specialist

Island Honda Inc

Not specified (assumed in-office based on the nature of the role)
Excellent time management skills
Available on saturday
Process management experience
Island Honda Inc, part of the Lithia Motors family, is seeking a Customer Relations Specialist to enhance customer satisfaction and team communication in the automotive retail sector. The ideal candidate should possess excellent time management skills and be available on Saturdays to support the dealership's customer service initiatives

Job Summary

  • The role involves leading customer relations process management by observing, installing, and training approved processes at assigned stores.
  • Candidates will call sales customers to follow up on their experience and satisfaction with their vehicle while coaching team members on communication skills.
  • This position is part of the Lithia Motors family, the fourth largest auto dealership group in the country.

Matching Summary

Match Score: 75

Island Honda Inc, part of the Lithia Motors family, is seeking a Customer Relations Specialist to enhance customer satisfaction and team communication in the automotive retail sector. The ideal candidate should possess excellent time management skills and be available on Saturdays to support the dealership's customer service initiatives.

Skills & Requirements

Must-have

  • Excellent time management skills
  • Available on Saturday
  • Process management experience

Nice-to-have

  • Drive to perform and excel
  • Positive team environment
  • Coaching communication skills

Key Requirements

  • Saturday availability required

Work Rights

Not specified

Tailored Resume

Cover Letter