Information Systems Coordinator

University of Arkansas at Pine Bluff

Pine Bluff, AR, US
Commensurate with education + experience; not spec...
Not specified
Workday crm administration experience
Audience segmentation and workflow building
Data governance and ferpa compliance knowledge
The University of Arkansas at Pine Bluff is seeking an Information Systems Coordinator, specifically a Customer Relationship Management (CRM) Specialist for Workday, to enhance student communications and support enrollment management. The ideal candidate should possess a bachelor's degree, relevant experience in CRM administration, and strong communication skills, particularly in a higher education context

Job Summary

  • The CRM Specialist serves as the University's lead technical and functional specialist responsible for CRM configuration, segmentation, campaign automation, and analytics within Workday.
  • This position plays a pivotal role in improving student communications, increasing conversion and retention outcomes, and strengthening institutional accountability through data.
  • Benefits are eligible for this regular work shift position at the University of Arkansas at Pine Bluff.

Matching Summary

Match Score: 80

The University of Arkansas at Pine Bluff is seeking an Information Systems Coordinator, specifically a Customer Relationship Management (CRM) Specialist for Workday, to enhance student communications and support enrollment management. The ideal candidate should possess a bachelor's degree, relevant experience in CRM administration, and strong communication skills, particularly in a higher education context.

Salary

Commensurate with education and experience; Not specified; Benefits eligible

Skills & Requirements

Must-have

  • Workday CRM administration experience
  • Audience segmentation and workflow building
  • Data governance and FERPA compliance knowledge

Nice-to-have

  • Experience with student lifecycle communications
  • Dashboard creation for retention metrics
  • Change management and training development skills

Key Requirements

  • Bachelor's degree from regionally accredited institution
  • Minimum 3 years relevant experience in CRM or higher education
  • Proof of legal authority to work in the United States

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter