Service Manager / Assistant Service Manager (johor Bahru)

KONE

Johor Bahru, Malaysia
5 years experience in service operations
Strong leadership and people management skills
Knowledge of safety regulations and standards
The Service Manager plays a critical role in ensuring high-quality maintenance operations, customer satisfaction, and overall service efficiency

Job Summary

  • The Service Manager plays a critical role in ensuring high-quality maintenance operations, customer satisfaction, and overall service efficiency.
  • Candidates will drive operational excellence, develop technicians, and maintain strong customer relationships while managing field operation costs.
  • KONE offers career progression within a global organization, comprehensive learning programs, and a collaborative working culture focused on sustainability.

Matching Summary

The Service Manager plays a critical role in ensuring high-quality maintenance operations, customer satisfaction, and overall service efficiency.

Skills & Requirements

Must-have

  • 5 years experience in service operations
  • Strong leadership and people management skills
  • Knowledge of safety regulations and standards
  • Proficiency in scheduling and resource planning
  • Ability to handle complex service operations

Nice-to-have

  • Proactive and results-driven mindset
  • Excellent customer relationship management abilities
  • Familiarity with technical service contract terms
  • Experience in elevator or escalator industry

Key Requirements

  • Bachelor's degree in Engineering, Business, or related field
  • Minimum 5 years experience in service operations
  • Strong problem-solving and escalation management skills

Work Rights

Not specified

Tailored Resume

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