Operations Supervisor (rcm Front-end)

Cardinal Health

Taguig, Philippines
Overseeing team operations
Ensuring payer guideline compliance
Managing staff performance
The Operations Supervisor is responsible for overseeing the operations of the team, ensuring compliance with payer guidelines, and managing staff

Job Summary

  • The Operations Supervisor is responsible for overseeing the operations of the team, ensuring compliance with payer guidelines, and managing staff.
  • This role focuses on optimizing workflows, training team members, and ensuring the department meets performance standards.
  • Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background.

Matching Summary

The Operations Supervisor is responsible for overseeing the operations of the team, ensuring compliance with payer guidelines, and managing staff.

Skills & Requirements

Must-have

  • Overseeing team operations
  • Ensuring payer guideline compliance
  • Managing staff performance
  • Optimizing workflows
  • Handling escalated issues
  • Monitoring team performance

Nice-to-have

  • Invites Curiosity
  • Builds Partnerships
  • Inspires Commitment
  • Develops Self and Others
  • Adapts quickly to changes

Key Requirements

  • Minimum 1-year tenure with CHIP
  • Customer Service Management experience
  • No failing scorecard for the past 3 months
  • No DA received for the past 12 months
  • Bachelor’s degree in a related field or equivalent work experience
  • At least 2 years of college coursework or experience
  • Knowledge in Healthcare Operations (RCM front-end)
  • Experience in Contact Center phone system

Work Rights

Not specified

Tailored Resume

Cover Letter