Customer Excellence Representative

The Chemours Company

Seoul, South Korea
Competitive compensation; comprehensive benefits p...
Bachelor's degree required
2+ years customer service or supply chain experience
Sap r3 erp system proficiency
This role delivers outstanding customer service by managing orders, inquiries, and issue resolution while collaborating closely with Sales and Supply Chain teams

Job Summary

  • This role delivers outstanding customer service by managing orders, inquiries, and issue resolution while collaborating closely with Sales and Supply Chain teams.
  • The position requires managing the end-to-end Order-to-Cash process including onboarding new customers, handling billing, payment collection, and rebate processing using SAP R3.
  • Chemours offers competitive compensation, comprehensive benefits, an employee stock purchase program, tuition reimbursement, and strong inclusion and diversity initiatives.

Matching Summary

This role delivers outstanding customer service by managing orders, inquiries, and issue resolution while collaborating closely with Sales and Supply Chain teams.

Salary

Competitive Compensation; Comprehensive Benefits Packages; Employee Stock Purchase Program

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 2+ years customer service or supply chain experience
  • SAP R3 ERP system proficiency
  • Strong English speaking and writing skills
  • International trade knowledge

Nice-to-have

  • Experience in chemical or manufacturing industry
  • Knowledge of import/export shipment processes
  • Commercial acumen with customs and tax understanding
  • Customer-centric mindset with high-level care focus

Key Requirements

  • Bachelor's degree
  • 2+ years relevant work experience
  • Prior knowledge and experience in SAP
  • Good English skills including speaking and writing

Work Rights

Not specified

Tailored Resume

Cover Letter