Guest Services Representative

QuadReal

Red Deer, Canada
On-site
Exceptional service to tenants and guests
Brand ambassador for bower place
Promote centre, stores, programs, services
QuadReal Property Group is hiring a Guest Services Representative for a 15-month contract at Bower Place in Red Deer, Canada. The role focuses on delivering exceptional customer service, acting as a brand ambassador, and maintaining a welcoming environment for mall visitors and tenants

Job Summary

  • The primary responsibility is to provide exceptional service to both mall tenants and guests, ensuring a positive and memorable experience.
  • Act as the “brand ambassador” for Bower Place, enthusiastically promoting the centre, its stores, programs, and services.
  • Participate in after-hours Emergency Response Training Drills every quarter and play an active role during evacuation emergencies.

Matching Summary

Match Score: 85

QuadReal Property Group is hiring a Guest Services Representative for a 15-month contract at Bower Place in Red Deer, Canada. The role focuses on delivering exceptional customer service, acting as a brand ambassador, and maintaining a welcoming environment for mall visitors and tenants.

Skills & Requirements

Must-have

  • Exceptional service to tenants and guests
  • Brand ambassador for Bower Place
  • Promote centre, stores, programs, services
  • Handle inquiries and complaints professionally
  • Maintain professional image

Nice-to-have

  • Enthusiastic and welcoming demeanor
  • Proactively seek memorable customer interactions
  • Collaborate with relevant departments

Key Requirements

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to multitask in a fast-paced environment
  • Proficiency in Microsoft Office Suite
  • Previous customer service experience advantageous

Work Rights

Not specified

Tailored Resume

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