Guest Experience Representative - Lakeside Joondalup

Vicinity Centres

Joondalup, WA, Australia
On-site
Exceptional customer service delivery
Outstanding communication skills
Problem-solving abilities
Vicinity Centres is seeking a Guest Experience Representative for their Lakeside Joondalup location, focusing on delivering exceptional customer service and fostering a welcoming environment. The ideal candidate will possess strong communication skills, problem-solving abilities, and a customer-centric approach

Job Summary

  • The key role purpose is to deliver exceptional service, ensuring a welcoming and positive experience for all customers at the centre.
  • This role requires outstanding communication and problem-solving skills, assisting customers with enquiries, providing information about services and amenities, and efficiently resolving issues.
  • Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised.

Matching Summary

Match Score: 85

Vicinity Centres is seeking a Guest Experience Representative for their Lakeside Joondalup location, focusing on delivering exceptional customer service and fostering a welcoming environment. The ideal candidate will possess strong communication skills, problem-solving abilities, and a customer-centric approach.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Outstanding communication skills
  • Problem-solving abilities
  • Customer enquiry handling
  • Liaison between customers and management
  • Professionalism and helpfulness

Nice-to-have

  • Positive team culture contribution
  • Data-led decision-making
  • Proactive and organised approach
  • Can-do attitude

Key Requirements

  • Experience in a customer-facing role
  • Proficient in using technology
  • Excellent knowledge of customer service functions
  • Proficient in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter