Customer Success manager - Onboarding

Celigo

US
Base: $75,000 to $95,000 py; bonus/equity: variabl...
On-site
Manage customer onboarding engagements
Translate technical concepts to business value
Guide api lifecycle and data ingestion
Celigo is seeking a Customer Success Manager for Onboarding to guide clients through the initial stages of their integration journey, ensuring they realize measurable business value. The ideal candidate should possess strong communication skills, a background in customer success or solutions consulting, and familiarity with APIs and integration platforms

Job Summary

  • Celigo is seeking a Customer Success Manager to partner with customers during their first ~9 months of journey to ensure initial value realization.
  • The role involves acting as a strategic advisor to help customers design, build, and adopt integrations using APIs, AI, and automation workflows.
  • Employees enjoy a remote-first culture with three weeks of vacation, wellness days, parental leave, and a monthly tech stipend.

Matching Summary

Match Score: 85

Celigo is seeking a Customer Success Manager for Onboarding to guide clients through the initial stages of their integration journey, ensuring they realize measurable business value. The ideal candidate should possess strong communication skills, a background in customer success or solutions consulting, and familiarity with APIs and integration platforms.

Salary

Base: $75,000 to $95,000 per year; Bonus/Equity: Variable incentives included; Benefits: Three weeks vacation, wellness days, parental leave, tech stipend

Skills & Requirements

Must-have

  • Manage customer onboarding engagements
  • Translate technical concepts to business value
  • Guide API lifecycle and data ingestion
  • Drive time-to-value for customers
  • Collaborate with cross-functional internal teams

Nice-to-have

  • Experience with AI-driven use cases
  • Familiarity with EDI or B2B integrations
  • Strong ownership mindset in fast environments
  • Ability to simplify complex technical workflows
  • Experience with mid-market or enterprise clients

Key Requirements

  • Bachelor's degree in Business, Information Systems, Computer Science, or equivalent
  • Experience guiding customers through complex technical onboarding
  • Proven ability to manage multi-stakeholder customer-facing programs

Work Rights

Not specified

Tailored Resume

Cover Letter