Sr. Sales Support Specialist

Carolina One Mortgage LLC

Fort Washington, PA, United States
Tcpa policy adherence
Mavent failure investigation
Underwriting submissions
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications

Job Summary

  • Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
  • The Sr Sales Support Specialist provides support to the DTC Call Center staff and senior management through a variety of day-to-day activities.
  • Newrez offers a comprehensive benefits package including medical, dental, vision insurance, a 401(k) with employer match, and paid parental leave.

Matching Summary

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

Skills & Requirements

Must-have

  • TCPA policy adherence
  • Mavent failure investigation
  • Underwriting submissions
  • System and process testing
  • Operational risk assessment

Nice-to-have

  • Innovative solutions
  • Teamwork and cooperation
  • Cross-functional matrix environment
  • Energetic and inquisitive
  • Takes initiative

Key Requirements

  • NMLS license required
  • Minimum 5 years work experience
  • High School Diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter