Patient Service Rep Lead- Westwood (east)

Kansas Health System

Westwood, Kansas, United States
Not specified; not specified; not specified
Not specified (potentially hybrid or onsite based on job functions).
2+ years ambulatory or patient registration experience
High school diploma or ged required
Proficiency with epic cadence scheduling system
The Kansas Health System is seeking a Patient Service Representative Lead for their Westwood location, responsible for overseeing front desk operations and training staff to ensure a seamless patient experience. The role requires strong communication skills and experience in patient registration, with an emphasis on fostering a positive environment

Job Summary

  • The Patient Service Representative Lead supports the supervisor and serves as a resource to train other employees in collaboration with management.
  • This role is critical for creating a pleasant and seamless patient experience by managing front desk operations including check-ins, scheduling, and copay collection.
  • The position requires maintaining extensive knowledge of appointment types, locations, providers, and specialties while ensuring compliance with safety regulations and accreditation standards.

Matching Summary

Match Score: 85

The Kansas Health System is seeking a Patient Service Representative Lead for their Westwood location, responsible for overseeing front desk operations and training staff to ensure a seamless patient experience. The role requires strong communication skills and experience in patient registration, with an emphasis on fostering a positive environment.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 2+ years ambulatory or patient registration experience
  • High school diploma or GED required
  • Proficiency with Epic Cadence scheduling system
  • Fluent English reading writing speaking skills
  • Knowledge of insurance types HMO PPO Medicare

Nice-to-have

  • Clerical registration customer service in healthcare
  • Bilingual capabilities with documented proficiency
  • Experience with MyChart activation support
  • Strong verbal and written communication skills
  • Ability to model health system values

Key Requirements

  • High School Graduate or GED
  • 2 or more years experience in ambulatory/patient registration
  • 1 year experience combined with Associates degree
  • Fluent English language skills
  • Basic computer skills including Microsoft Excel Word Outlook Teams

Work Rights

Not specified

Tailored Resume

Cover Letter