Customer Service Advisor - Mactan 2026

Concentrix

Cebu, Philippines
Strong customer service orientation
Ability to effectively communicate
Dependable with attention to detail
The Customer Support Associate I position interfaces with customers via inbound and outbound calls

Job Summary

  • The Customer Support Associate I position interfaces with customers via inbound and outbound calls.
  • This position provides customer service support and resolution of routine problems regarding client's products or services.
  • Participate in activities designed to improve customer satisfaction and business performance.

Matching Summary

The Customer Support Associate I position interfaces with customers via inbound and outbound calls.

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Ability to effectively communicate
  • Dependable with attention to detail

Nice-to-have

  • Skilled in multi-tasking
  • Demonstrate patience in customer interactions
  • Ability to work as a team member

Key Requirements

  • High school diploma preferred
  • Three to six months of relevant experience
  • Ability to rotate shifts as needed

Work Rights

Not specified

Tailored Resume

Cover Letter