Camp.us — It Hero

Brands&People

Monterrey, Nuevo Leon, Mexico
**
2+ years technical support experience
Network monitoring and troubleshooting
Hardware lifecycle management
** Brands&People is seeking an IT Hero for their Camp.us workspace in Monterrey, Mexico, who will be responsible for managing and supporting technology to ensure operational efficiency. The ideal candidate should have a strong technical background along with excellent problem-solving and interpersonal skills, thriving in a culture that values autonomy, ecosystem-thinking, impact, and personal transformation. **

Job Summary

  • This role serves as the primary IT specialist ensuring all technology within Camp.us functions flawlessly for staff, clients, and guests.
  • The successful candidate will manage hardware and software lifecycles while providing fast, friendly technical support to resolve issues quickly.
  • Key responsibilities include actively monitoring network health, securing access controls, and maintaining detailed documentation of technical processes.

Matching Summary

Match Score: 75

** Brands&People is seeking an IT Hero for their Camp.us workspace in Monterrey, Mexico, who will be responsible for managing and supporting technology to ensure operational efficiency. The ideal candidate should have a strong technical background along with excellent problem-solving and interpersonal skills, thriving in a culture that values autonomy, ecosystem-thinking, impact, and personal transformation. **

Skills & Requirements

Must-have

  • 2+ years technical support experience
  • Network monitoring and troubleshooting
  • Hardware lifecycle management
  • Software installation and licensing
  • Printer maintenance and setup

Nice-to-have

  • Strong analytical problem solving skills
  • Ability to explain complex info simply
  • Experience with AV equipment for events
  • Cloud backup process knowledge
  • Inventory management proficiency

Key Requirements

  • 2+ years experience in Technical Support
  • Strong technical background required
  • Logical thinker with good analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter