Staff Network Ops Engineer

CM Group

Chicago, IL, United States
Base: $54.90-$91.49 ph; bonus/equity: annual targe...
Enterprise noc 2nd or 3rd line experience
Lan & wan technologies support
Network and firewall troubleshooting
The Staff Network Operations Engineer will ensure the ongoing operation of service to end users and customers by maintaining service within agreed service levels and policies

Job Summary

  • The Staff Network Operations Engineer will ensure the ongoing operation of service to end users and customers by maintaining service within agreed service levels and policies.
  • This role supports the U.S. shift Tuesday through Saturday from 9:30am to 6:00pm CDT and is key to ensuring platform stability and sustained delivery to clients and internal stakeholders.
  • CME Group offers a competitive total rewards package including salary, annual bonus opportunity, equity ownership, comprehensive health coverage, retirement plans, education reimbursement, paid time off, and mental health benefits.

Matching Summary

The Staff Network Operations Engineer will ensure the ongoing operation of service to end users and customers by maintaining service within agreed service levels and policies.

Salary

Base: $54.90-$91.49 per hour; Bonus/Equity: Annual target bonus and equity ownership opportunity; Benefits: Comprehensive health coverage, retirement plans, education reimbursement, paid time off, mental health benefits

Skills & Requirements

Must-have

  • Enterprise NOC 2nd or 3rd line experience
  • LAN & WAN technologies support
  • Network and firewall troubleshooting
  • Incident response coordination
  • Multi-vendor network fault resolution
  • Change implementation in controlled environments

Nice-to-have

  • Cloud technologies support experience
  • Technical development of junior engineers
  • Writing technical SOPs and documentation
  • Toolset management experience
  • Understanding of ISO and ITIL standards
  • Positive customer service attitude

Key Requirements

  • Minimum 2nd or 3rd line NOC experience
  • In-depth knowledge of OSPF, BGP, TCP/IP
  • Experience with firewalls and load balancing
  • Understanding of VPN IPSec and SSL
  • Enterprise R&S certification preferred
  • Enterprise Firewall certification preferred
  • Cloud certification (GCP preferred)
  • Experience with Solarwinds or similar tools
  • Wireshark Certified or equivalent experience
  • Experience with multicast protocols
  • Work US shift Tuesday-Saturday

Work Rights

Not specified

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