Technical Representative (must Hold A Valid License Of The Airbus Helicopters Range))
Airbus Southern Africa (Pty) Limited
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Valid airbus helicopters license
Field technical support expertise
Customer technical query resolution
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Airbus Southern Africa is seeking a Technical Representative who holds a valid license for the Airbus Helicopters range. This role involves providing technical support and guidance to customers, ensuring effective communication and maintenance practices while participating in customer interactions and reporting.
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Job Summary
The Technical Representative will act as the principal point of contact for Airbus Helicopters South Africa customers for all technical queries and complaints.
Responsibilities include providing field interventions such as fault finding, technical assessment, maintenance, and repairs under AHZA Aircraft Maintenance Organization.
The role requires ensuring high levels of communication between AHZA and its customers to achieve safety satisfaction and accurate reporting.
Matching Summary
Match Score: 75
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Airbus Southern Africa is seeking a Technical Representative who holds a valid license for the Airbus Helicopters range. This role involves providing technical support and guidance to customers, ensuring effective communication and maintenance practices while participating in customer interactions and reporting.
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Skills & Requirements
Must-have
Valid Airbus Helicopters license
Field technical support expertise
Customer technical query resolution
Use of Google Workspace and AIRBUS World
Reporting via WebTek Customer Visits Portal
Nice-to-have
Coaching junior technicians
Participation in customer irritant mapping
Flexible working arrangements
Commitment to integrity and compliance
Key Requirements
Must hold a valid license on Airbus Helicopters range