Concentrix is seeking a Customer Support Associate I for their Cebu location, primarily responsible for providing customer service through various channels. Ideal candidates should possess strong communication skills, attention to detail, and the ability to work in a fast-paced environment
Job Summary
This position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
The role requires ensuring service delivered meets contractual Key Performance Indicators (KPIs) while clarifying customer requirements.
Candidates must be able to rotate shifts and demonstrate patience in all customer contact situations.
Matching Summary
Match Score: 75
Concentrix is seeking a Customer Support Associate I for their Cebu location, primarily responsible for providing customer service through various channels. Ideal candidates should possess strong communication skills, attention to detail, and the ability to work in a fast-paced environment.