Job Summary

• The Guest Experience Supervisor will lead a team of Guest Experience Representatives, committed to providing exceptional guest experiences and ensuring professional and efficient interactions.
• Key responsibilities include daily leadership, staff training, scheduling, managing the gift card program, and effectively handling tenant and mall customer inquiries and escalations.
• This role requires 3-5 years of supervisory experience in customer service or hospitality, proven team leadership, strong communication skills, and the ability to work a flexible schedule.

Matching Summary

Skills & Requirements

Key Requirements

• 3-5 years supervisory experience
• Customer service or hospitality background
• Proven team leadership success
• Strong communication skills
• Computer proficiency (Microsoft Office)
• Flexible schedule availability

Work Rights