Patient Services Representative, Full-time, First Shift, Internal Med-cardiology

UC Health

Cincinnati, OH, United States
**
Patient interaction
Customer service excellence
Hipaa compliance
** UC Health is seeking a full-time Patient Services Representative for their Cardiology department in Cincinnati, OH. This role involves direct patient interaction, ensuring exceptional customer service, and managing administrative tasks related to patient care. **

Job Summary

  • The patient services representative will serve as the main point of contact for all patients, exemplifying customer service while ensuring each patient interaction is handled with care.
  • Responsibilities include coordinating day of patient scheduling changes, assisting patients in locating destinations, and answering telephone calls.
  • The role involves pre-registration processes such as benefit verification and authorization, as well as registration and insurance coordination.

Matching Summary

Match Score: 75

** UC Health is seeking a full-time Patient Services Representative for their Cardiology department in Cincinnati, OH. This role involves direct patient interaction, ensuring exceptional customer service, and managing administrative tasks related to patient care. **

Skills & Requirements

Must-have

  • Patient interaction
  • Customer service excellence
  • HIPAA compliance
  • Answering patient questions
  • Directing patient calls

Nice-to-have

  • Population appropriate communication
  • Behavioral health recognition
  • Growth and development knowledge

Key Requirements

  • High School Diploma or GED
  • 0 - 6 Months equivalent experience

Work Rights

Not specified

Tailored Resume

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