Process Analyst, Commercial Experience Service Delivery

Diageo

Bogota, Colombia
Customer query resolution
On-time, in-full shipments
Edi order processing
Diageo is the world's leading premium drinks company with over 200 brands sold in nearly 180 countries

Job Summary

  • Diageo is the world's leading premium drinks company with over 200 brands sold in nearly 180 countries.
  • The Order Management Executive is responsible for delivering high-level customer service and ensuring on-time, in-full shipments.
  • Diageo embraces diversity and aims to create an inclusive culture where everyone feels valued and can belong.

Matching Summary

Diageo is the world's leading premium drinks company with over 200 brands sold in nearly 180 countries.

Skills & Requirements

Must-have

  • Customer query resolution
  • On-time, in-full shipments
  • EDI order processing
  • Proactive order management
  • Process documentation

Nice-to-have

  • Building credible relationships
  • Maximizing customer satisfaction
  • Continuous service improvement
  • Collaborative team environment

Key Requirements

  • Entry-level activities in structured environment
  • Mid-level range of work activities
  • Higher-level complex issue resolution

Work Rights

Not specified

Tailored Resume

Cover Letter