Ai Success Strategist, Customer Success - Nordic Region

ZENDESK PTY

Hybrid
5+ years in customer success
1+ years ai experience
Fluency in a nordic language
You will own end-to-end delivery of customers’ AI roadmaps, translating product capabilities into clear business strategies

Job Summary

  • You will own end-to-end delivery of customers’ AI roadmaps, translating product capabilities into clear business strategies.
  • Your success is measured by high customer satisfaction, increased automated resolution usage, and improved retention.
  • Zendesk believes in offering our people a fulfilling and inclusive experience with a hybrid work model.

Matching Summary

You will own end-to-end delivery of customers’ AI roadmaps, translating product capabilities into clear business strategies.

Skills & Requirements

Must-have

  • 5+ years in Customer Success
  • 1+ years AI experience
  • Fluency in a Nordic language

Nice-to-have

  • Deep understanding of AI capabilities
  • Strong knowledge of Nordic business culture
  • Excellent program management skills

Key Requirements

  • Bachelor’s degree in Business or related field
  • Experience managing AI adoption programs
  • Ability to distill complex AI concepts

Work Rights

Not specified

Tailored Resume

Cover Letter