Not specified (assumed to be hybrid based on hotel operations).
Front office supervisory experience
Opera pms proficiency
Guest complaint resolution skills
SOURCEO PTE. LTD. is seeking a Duty Manager for their hotels in Singapore, responsible for supervising front office operations and ensuring efficient service. The ideal candidate should have a diploma in Hospitality or Tourism, relevant supervisory experience, and strong leadership and communication skills
Job Summary
The role involves ensuring the efficient and profitable functioning of the hotel by supervising all Front Office sections.
Candidates must be prepared to handle guest complaints with tact, manage VIP arrivals, and oversee security-related matters.
The position requires taking charge of staff training, monitoring room inventory for revenue maximization, and leading evacuations during emergencies.
Matching Summary
Match Score: 85
SOURCEO PTE. LTD. is seeking a Duty Manager for their hotels in Singapore, responsible for supervising front office operations and ensuring efficient service. The ideal candidate should have a diploma in Hospitality or Tourism, relevant supervisory experience, and strong leadership and communication skills.
Skills & Requirements
Must-have
Front Office supervisory experience
Opera PMS proficiency
Guest complaint resolution skills
VIP service coordination
Cash float management
Emergency evacuation duties
Nice-to-have
CERT training certification
Service excellence certification
Leadership and operational certifications
Strong communication abilities
Professional appearance and demeanor
Key Requirements
Minimum Diploma in Hospitality or Tourism
2-3 years of Front Office or supervisory experience