Senior Manager, Store Operations Performance & Planning

Staples Business

Richmond Hill, Ontario, Canada
Store operating expense management
Labour planning fundamentals
P&l reviews and variance analysis
This role leads store labour and operating expense (OPEX) planning processes, including budgeting, forecasting, performance tracking, and governance, with a focus on clear expectations and disciplined execution

Job Summary

  • This role leads store labour and operating expense (OPEX) planning processes, including budgeting, forecasting, performance tracking, and governance, with a focus on clear expectations and disciplined execution.
  • The role owns the design, management, and deployment of tools, reporting, and operating routines that support store and field teams in executing labour models, product and service processes, SOPs, and brand standards.
  • The Senior Manager partners closely with Field Leadership and cross‑functional teams to reinforce standards, support execution, remove barriers, and ensure a consistent operating rhythm across stores.

Matching Summary

This role leads store labour and operating expense (OPEX) planning processes, including budgeting, forecasting, performance tracking, and governance, with a focus on clear expectations and disciplined execution.

Skills & Requirements

Must-have

  • Store operating expense management
  • Labour planning fundamentals
  • P&L reviews and variance analysis
  • Standard Operating Procedures (SOPs) governance
  • Performance tracking and governance
  • Cross-functional organizational relationships

Nice-to-have

  • Curious, approachable, and passionate individuals
  • Finding solutions
  • Working and Learning Company
  • Dynamic, inspiring partners

Key Requirements

  • 7+ years progressive experience
  • 2+ years leading enterprise processes
  • Bachelor's degree or equivalent experience
  • Retail field exposure is a strong asset
  • People leadership experience strongly preferred

Work Rights

Not specified

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