Service Desk I

Liveviewtechnologiesinc

American Fork, United States
On-site
Respond to technical requests
Manage ticket lifecycle
Install and troubleshoot computers
LiveView Technologies Inc. is seeking a Service Desk I technician to provide in-office technical support. The ideal candidate will have 0-2 years of IT experience, a foundational understanding of both Windows and macOS environments, and a strong service-oriented mindset

Job Summary

  • As a Service Desk I technician, you are the lifeline for all technology needs within the organization, empowering team members across every department by ensuring the tools they rely on are available, functional, and reliable.
  • You will resolve incidents, identify root causes to prevent recurrence, and fulfill service requests with a sense of ownership and accountability from first contact through resolution.
  • We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office.

Matching Summary

Match Score: 75

LiveView Technologies Inc. is seeking a Service Desk I technician to provide in-office technical support. The ideal candidate will have 0-2 years of IT experience, a foundational understanding of both Windows and macOS environments, and a strong service-oriented mindset.

Skills & Requirements

Must-have

  • Respond to technical requests
  • Manage ticket lifecycle
  • Install and troubleshoot computers
  • Assist with user provisioning
  • Set up audio-visual equipment
  • Draft knowledge base articles
  • Identify recurring technical issues

Nice-to-have

  • Progress toward IT certifications
  • Desire to learn new technologies
  • Service-oriented mindset
  • Ability to lift IT equipment

Key Requirements

  • 0-2 years of IT support experience
  • High school diploma or equivalent
  • Foundational understanding of Windows and macOS
  • Ability to lift and move IT equipment

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter