Technical Support Specialist

SGS Australia Pty Ltd

Muntinlupa, Philippines
On-site
Bachelor degree in engineering or it
Customer facing role experience
It literacy with ms office
SGS Australia Pty Ltd is seeking a Technical Support Specialist in Muntinlupa, Philippines, to provide first-line support for clients and affiliates. The role involves handling incident resolution, maintaining communication, and ensuring adherence to quality and safety standards

Job Summary

  • SGS is the world's leading testing, inspection, and certification company with a global network of offices and laboratories.
  • The role involves providing first-line support, managing incident lifecycles, and resolving technical issues for affiliates and clients.
  • Employees must demonstrate strong commitment to QHSE policies, participate in safety meetings, and maintain a safe worksite.

Matching Summary

Match Score: 85

SGS Australia Pty Ltd is seeking a Technical Support Specialist in Muntinlupa, Philippines, to provide first-line support for clients and affiliates. The role involves handling incident resolution, maintaining communication, and ensuring adherence to quality and safety standards.

Skills & Requirements

Must-have

  • Bachelor degree in engineering or IT
  • Customer facing role experience
  • IT literacy with MS Office
  • Fluent English communication skills
  • Multi-cultural environment experience

Nice-to-have

  • Microsoft Certified Engineer certification
  • Basic programming knowledge understanding
  • Proactive problem-solving initiative
  • Strong teamwork capabilities
  • Commitment to safety policies

Key Requirements

  • Bachelor degree in engineering or IT
  • Previous customer facing role experience
  • Fluent English language proficiency
  • Microsoft Certified Engineer preferred

Work Rights

Not specified

Tailored Resume

Cover Letter