Digital Product Operations & Performance Assistant Manager, Seaa
Chanel
Singapore, Singapore
Digital product operations
Project management
Client-facing digital products
Coordinate the operational rollout, new initiatives and drive performance for client-facing and clienteling digital products across SEAA markets
Job Summary
Coordinate the operational rollout, new initiatives and drive performance for client-facing and clienteling digital products across SEAA markets.
Define and propose the right metrics to track the success of new and existing digital products/ features and regularly review performance data to create transparency.
Support new digital product initiatives for SEAA by gathering and articulating requirements for the region and facilitating alignment between teams.
Matching Summary
Coordinate the operational rollout, new initiatives and drive performance for client-facing and clienteling digital products across SEAA markets.
Skills & Requirements
Must-have
digital product operations
project management
client-facing digital products
clienteling digital products
performance tracking and analysis
data-driven recommendations
cross-functional stakeholder collaboration
Nice-to-have
creating order from complexity
digging into digital metrics
dynamic working environment
connecting with external partners
resourceful and self-starting
Key Requirements
Experience in digital product operations or project management
Experience in retail, consumer, luxury or e-commerce
Attention to detail and strong project management
Product and technical literacy (CRM, clienteling, e-Commerce)
Familiarity with web/ app analytics tools (GA4, Power BI)
Familiarity with agile product development methodologies