The University of Arkansas is seeking a Data Center Facility Operator to monitor critical data center infrastructure, ensuring operational continuity through effective management of environmental systems and incident response. The role requires a high school diploma and at least one year of relevant experience, with a focus on communication and problem-solving skills
Job Summary
The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, triaging and forwarding these issues to the appropriate technical staff.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with benefits including university contributions to insurance, tuition waivers, holidays, and retirement programs.
Matching Summary
Match Score: 75
The University of Arkansas is seeking a Data Center Facility Operator to monitor critical data center infrastructure, ensuring operational continuity through effective management of environmental systems and incident response. The role requires a high school diploma and at least one year of relevant experience, with a focus on communication and problem-solving skills.
Salary
$43,923; Not specified; Benefits Eligible
Skills & Requirements
Must-have
monitoring critical data center infrastructure
environmental systems monitoring
identifying and escalating faults
central dispatcher during campus issues
managing incoming trouble tickets
monitoring data center security cameras
Nice-to-have
fostering a welcoming climate
nurturing creativity and discovery
promoting a healthy work-life balance
Key Requirements
High school diploma or equivalent
1 year experience in a specialized area
Experience working in a secure environment
Experience and communication skills for relaying information
Work Rights
Proof of legal authority to work in the United States