Service Bdc Administrator

Mercedes-Benz of Paramus

Paramus, New Jersey, US
$17 to $20 ph; bonuses based on appointments shown...
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Dealership bdc experience
Call center experience
Customer service focus
** Mercedes-Benz of Paramus is seeking a Service BDC Administrator to manage customer interactions related to service, parts, and sales. The role requires strong customer service skills and the ability to multitask in a fast-paced environment, offering competitive pay and opportunities for career growth within a large dealership network. **

Job Summary

  • The Service BDC Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • We offer industry-leading benefits, personal and professional growth opportunities, and a fantastic team to work with that you won’t find anywhere else.
  • Competitive, performance-based pay including Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k) Retirement Plan, and more.

Matching Summary

Match Score: 75

** Mercedes-Benz of Paramus is seeking a Service BDC Administrator to manage customer interactions related to service, parts, and sales. The role requires strong customer service skills and the ability to multitask in a fast-paced environment, offering competitive pay and opportunities for career growth within a large dealership network. **

Salary

$17 to $20 per hour; Bonuses based on appointments shown/sold and manufacturer approvability; Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Dealership BDC experience
  • Call center experience
  • Customer service focus
  • Multi-tasking and organization
  • Professional written communication
  • Professional verbal communication

Nice-to-have

  • Team player
  • Self-motivated goal achiever
  • Fast-paced environment adaptability

Key Requirements

  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter