Ambulatory Patient Access Rep - Float

Nationwide Children's Hospital

Multiple Locations, USA
Excellent customer service
Accurate demographic and insurance information
Navigate current technology systems
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.
  • Obtains accurate demographic, insurance, and physician information on registrations, screens for insurance eligibility, and ensures pre-certification and referral requirements are met.
  • Establishes and maintains open communication with all departments that Patient Access interacts with and clinical staff in those areas.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts when indicated.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic and insurance information
  • Navigate current technology systems
  • Open communication with departments
  • Valid Ohio driver's license

Nice-to-have

  • Multi-task in stressful environment
  • Assist in shadowing new employees
  • Identify self-pay patients

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience
  • CPR certification
  • Associate’s Degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter