Front Office Agent - Aman Rosa Alpina

Amanresorts International Pte. Ltd

Rosa Alpina, Italy
Previous experience in international 5-star hotels
Fluent in italian and english spoken and written
Excellent communication and guest interaction skills
Guest assistants are responsible for checking-in and checking-out hotel guests in a friendly and caring manner according to the procedures and standards

Job Summary

  • Guest assistants are responsible for checking-in and checking-out hotel guests in a friendly and caring manner according to the procedures and standards.
  • The role involves using suggestive selling techniques to sell rooms and promote other services including Spa and F&B Services.
  • Aman Group offers competitive benefits including exciting international career opportunities and prioritizes supporting your career journey.

Matching Summary

Guest assistants are responsible for checking-in and checking-out hotel guests in a friendly and caring manner according to the procedures and standards.

Skills & Requirements

Must-have

  • Previous experience in international 5-star hotels
  • Fluent in Italian and English spoken and written
  • Excellent communication and guest interaction skills

Nice-to-have

  • Working knowledge of Opera PMS system
  • Additional language proficiency beneficial
  • Proactive approach to guest service

Key Requirements

  • International 5-star hotel experience required
  • Fluency in Italian and English mandatory
  • Opera PMS knowledge preferred

Work Rights

Not specified

Tailored Resume

Cover Letter