Implementation Analyst - Client On-boarding/pilot - On-site (charlotte, Nc)

GLOBAL PAYMENT HOLDING COMPANY

Charlotte, United States
On-site
Client functionality selection
Technical system installation
Client data mapping and transfer
Provides front line support in a conversion to ensure client functionality is properly selected to meet clients specifications and expectations resulting in a fully successful implementation

Job Summary

  • Provides front line support in a conversion to ensure client functionality is properly selected to meet clients specifications and expectations resulting in a fully successful implementation.
  • Works directly with client to manage initial access, supports map and transfer data, creates required process documents, and trains or coordinates training for client users.
  • Provides feedback based on client experiences to product and professional services teams for product and process improvements.

Matching Summary

Provides front line support in a conversion to ensure client functionality is properly selected to meet clients specifications and expectations resulting in a fully successful implementation.

Skills & Requirements

Must-have

  • client functionality selection
  • technical system installation
  • client data mapping and transfer
  • client user training
  • system testing and troubleshooting
  • product and process improvement feedback

Nice-to-have

  • guidance on product/service functionality
  • functional Subject Matter Expert
  • assist Data Map team
  • First Occurrence testing support
  • root cause analysis

Key Requirements

  • Bachelor's Degree
  • 2 Years Related Experience
  • Experience in business, information systems, or finance
  • TSYS systems or industry related experience strongly preferred
  • Experience in system integration, implementations, and conversions preferred

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter