Customer Support Representative

Advanced Energy Industries Inc

Metzingen, Germany
On-site
Sap or equivalent erp system knowledge
B2b customer support experience
Fluent german and english communication
Advanced Energy Industries Inc is seeking a Customer Support Representative for their Metzingen, Germany location. The role focuses on providing exceptional customer service, managing orders, and collaborating with internal teams to enhance customer experiences

Job Summary

  • The role involves independently managing customer inquiries, creating quotes, and processing orders for a global energy solutions company.
  • Candidates will utilize SAP and CRM systems to maintain data accuracy while monitoring delivery times and ensuring trade compliance.
  • The position offers flexible working hours, corporate benefits, and the opportunity to work in an innovative international high-tech environment.

Matching Summary

Match Score: 85

Advanced Energy Industries Inc is seeking a Customer Support Representative for their Metzingen, Germany location. The role focuses on providing exceptional customer service, managing orders, and collaborating with internal teams to enhance customer experiences.

Skills & Requirements

Must-have

  • SAP or equivalent ERP system knowledge
  • B2B customer support experience
  • Fluent German and English communication
  • MS Office proficiency
  • International sales or service background

Nice-to-have

  • Interest in technical products
  • PowerBI and Salesforce experience
  • Upselling capabilities
  • Trade compliance awareness
  • Additional language skills

Key Requirements

  • Technical or commercial university degree
  • Fundamental experience in international sales or customer service
  • Negotiation-level fluency in German and English

Work Rights

Not specified

Tailored Resume

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