Group Customer Engagement Product Manager

Fortuna Entertainment Group

Prague, Czech Republic
Annual bonus; meal allowance; 5 weeks holiday ph
On-site
4+ years product/program management experience
Sportsbook or gaming industry background
Fluent english c1 proficiency
The role focuses on driving product innovation through gamification, loyalty enhancements, and optimizing the customer journey to maximize commercial impact

Job Summary

  • The role focuses on driving product innovation through gamification, loyalty enhancements, and optimizing the customer journey to maximize commercial impact.
  • Fortuna Entertainment Group serves millions of customers across six European countries with Business Intelligence operations based in India.
  • Employees enjoy perks including a company gym, game room, barista service, flexible hours, hybrid work options, and an annual bonus.

Matching Summary

The role focuses on driving product innovation through gamification, loyalty enhancements, and optimizing the customer journey to maximize commercial impact.

Salary

Annual bonus; Meal allowance; 5 weeks holiday

Skills & Requirements

Must-have

  • 4+ years product/program management experience
  • Sportsbook or gaming industry background
  • Fluent English C1 proficiency
  • Experience with Agile and SAFe methodologies
  • CRM and bonus mechanics knowledge

Nice-to-have

  • Strong stakeholder collaboration skills
  • Risk and resource management expertise
  • Background in marketing or business
  • Familiarity with AI tools
  • International work environment experience

Key Requirements

  • Bachelor's degree in marketing, Business, Computer Science, or related field
  • 4+ years of experience in product/program management
  • Fluent English (C1)

Work Rights

Not specified

Tailored Resume

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